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Petcube Play 2 Support

All the topics and how-to videos you need for Petcube Play 2

Popular questions
About Petcube
Getting started
Troubleshooting
Amazon Alexa
Download user guide
Setting up your Petcube Play 2 camera on Android device

Step 1. To set up your Petcube, download the Petcube app to your Android device (fig 4.2.1). The Petcube app requires Android 7.1.2 or greater and can be downloaded...

Setting up your Petcube Play 2 camera on iOS device

Step 1. To setup your Petcube, download Petcube application to your iOS device. The Petcube app requires iOS 10.3.3 or greater and can be downloaded in the App Store...

Connecting to Petcube at the app launch / skip social feed

Some camera owners find it more convenient if they can connect to their camera immediately upon the app start or at least skip the social feed, enter camera profile...

Setting up Alexa on your Petcube Bites 2 or Petcube Play 2

Once you’ve successfully paired the Petcube with your phone, you will be able to start using Alexa on your camera. To install Alexa, press Amazon Alexa button...

Where to place your Petcube Play or Petcube Camera

Consider placing Petcube in a location that allows for maximum coverage through the camera's 138° (Petcube Camera and Petcube Play) or 160° (Petcube Play 2) wide...

Using laser auto-play

The Petcube can entertain your pet with a laser game even if you don't have time to play yourself by activating the laser autoplay mode. To enable this feature:...

Using Zoom feature

Petcube app now comes with the 3x (Petcube Camera, Petcube Play and Petcube Bites) or 4x (Petcube Play 2 and Petcube Bites 2) digital zoom feature. Just connect...

Using Night Vision

Petcube comes with the infrared sensor capable of streaming clear black and white video in pitch dark. When the sensor detects a low level of ambient light, your...

Volume control

To change the volume level on your Petcube: Open the Petcube app. Go to the camera profile (fig 4.12.1). Tap the 'Settings' wheel in the upper right corner...

Sound alert at the start of a call

To attract your pet's attention and be aware of when someone connects to your Petcube in accordance with your sharing settings, at the start of every call your Petcube...

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We have noticed that your cart included Care plan for your newly ordered cameras. However, your account already has Care Premium plan which covers unlimited number of cameras. So we automatically removed Care and you were not charged for it. Thank you for your purchase, and let the new cameras serve you well!