Petcube Cam Support

Please check if the upload speed of your internet is more than 2mbps. If it is less than 2 mbps the microphone feature can be affected. Also, Petcube app requires...

The root cause of this issue might be due to the insufficient connection your cube is receiving from the router. This might be caused by a very low UPLOAD speed. Petcube...

The red LED light you see is an infrared light for night vision indicating that your night vision is currently ON. Petcube comes with an infrared sensor capable...

If during setup the LED light on the camera is blinking yellow and you hear the message saying “Cannot find the specified network name” or see the screen saying...

In case your camera is displayed as offline in the app, and you cannot access the live stream while LED is blinking blue/yellow, when you know for a fact that...

If your Petcube is powered on but no LED light on your Petcube camera is showing, try unplugging it and plugging it back into the power source. Make sure that you...

This problem can occur if you are trying to connect your Petcube to either a 5GHz frequency range network or a hidden network. Unfortunately, Petcube Bites 2 Lite,...